SkyTrak+ Not Charging While Playing: Causes and Solutions

An issue faced by users of the SkyTrak+ Launch Monitor is the device not charging while in USB mode, even when using the provided Y-cable. This can lead to the device shutting down after a few hours of use due to battery depletion. Let's break down the reasons why this might happen and how to fix it.

Why SkyTrak+ May Not Be Charging Properly

1. Y-Cable Power Limitations:
   The Y-cable that comes with the SkyTrak+ is designed to charge the device and enable data transfer simultaneously. However, many users report that while the amber LED indicates charging, the battery drains during use. The SkyTrak+ requires significant power, especially in USB mode, and the Y-cable might not always provide sufficient power to charge while playing.

2. Insufficient Power from the USB Port:
   PCs and laptops typically provide limited power through USB ports, which may not be enough to keep the SkyTrak+ Launch Monitor charged during extended sessions. If the power supply isn't adequate, the battery will eventually drain, causing the unit to shut off after a few hours.

3. Battery Drain During Play:
   In USB mode, the SkyTrak+ consumes more power than it receives from most USB connections. This power imbalance is especially noticeable during long play sessions, leading to the flashing red LED and eventual shutdown.

Solutions to Fix the Charging Issue

1. Fully Charge the SkyTrak+ Before Use

Before starting a session, ensure your SkyTrak+ is fully charged using the USB-C to USB-C cable and a wall adapter. Charging overnight will help ensure that the device is topped up and ready for long sessions. The Y-cable, while useful, might not provide enough charging power on its own during extended use.

2. Use a Higher Output Power Source

Instead of plugging both ends of the Y-cable into your PC, try plugging the charging end into a high-wattage wall adapter, such as those used for tablets or laptops. Look for a power adapter that provides at least 2.4A or higher, ensuring the SkyTrak+ receives enough power to charge while in use.

3. Check Firmware Updates

Keep your SkyTrak+ Launch Monitor updated with the latest firmware. Firmware updates can include improvements to power management and help address issues related to charging and battery performance. Make sure to regularly check the SkyTrak app for any available updates.

4. Consider Using Direct Mode

If you're not using simulator software that requires an internet connection, you can switch the SkyTrak+ to Direct Mode. This will allow the unit to connect directly to your device without relying on a WiFi network, potentially reducing power consumption and helping maintain charge during play.

5. Troubleshoot the Y-Cable Connection

Ensure the Y-cable is firmly connected to both the power source and the SkyTrak+. A loose or faulty connection can result in insufficient charging. Additionally, try using a different USB port or charging block to rule out any issues with the power source itself.

Final Thoughts

Charging issues with the SkyTrak+ can disrupt long practice sessions, but they are manageable with the right setup. Fully charging the device before use, ensuring a stable power source, and keeping your firmware updated are key to preventing battery drain during play. If issues persist, consider contacting SkyTrak support for further troubleshooting.

For more information and to explore the SkyTrak+ Launch Monitor, visit our product page and enhance your golf simulator experience.